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Using your accounting software to improve sales
http://www.accountingfacts.net/articles/7467/1/Using-your-accounting-software-to-improve-sales/Page1.html
Graeme Muir
I am an MYOB software consultant helping businesses in Christchurch New Zealand get the most of their accounting software. With over four years experience in working with the software I can provide solutions on how to make the software fit your business and improve your productivity. Click here for MYOB Support in Christchurch  
By Graeme Muir
Published on 06/17/2010
 
Every business looks to increase their bottom line by increasing sales or reducing expenses. If you use an accounting software package in your business there are some aspects of your business you can look at to improve your profits.

Using your accounting software to improve sales
Every business is looking at how to improve their bottom line, whether is by reducing costs or increasing sales improvements can normally be made just by looking at what your current performance is.

One of the first places to look for information is in your accounting software. If your business uses an accounting software package to track your sales and expenses and banking that means that you have a wealth of information to work with to see how you can improve your bottom line.
This information will give you an accurate history of how you have been performing and from those previous trends you can get a better idea of where sales come from and what can be done to improve them. We will discuss some basic things that you can look at to see how you can start to improve your business.

Who are your top five customers in sales?
Most businesses will have a small number of customers that they deal with for most of their turnover. Do you know which customers they are? It could be the case that you will have customers that you will do a lot of work for but actually they may not get you much in the way of revenue. These customers may be a lot of work and at the end of the day not generate much profit. This means that they may not be as important as you think due to the amount of labour involved.

Who are your top five customers with regards to margin?
Businesses normally sell a range of products or services and they will have different price structures and costs, this means that some of your products will have a better margin. This mean that the gross profit you get from some sales will be a lot higher than others.

Looking at these two things could lead to insights that you may not have noticed about your business. Do you have customers that you spend a lot of time with but they do not purchase as much as other clients? This means that maybe you should spend some more time focussing on some of the other clients to see if you can improve their sales. If you have customers that buy a large amount without much encouragement from you could you increase the amount they buy by spending some extra time on them?

With looking at the margin of customers there may be some services that you offer that may give you a very low return. Are there other services or products that you could offer them that offer you a higher return? Are your prices a lot lower than other businesses and should they be increased to match what the market rate is?

These two aspects of who your top customers are and which ones have the best margin are very important tools for your business. They will offer insights into how your business is actually performing and who your most important customers actually are.